The patient’s own words, ready for the conversation
Hospices, palliative care teams, insurers, and health plans can help the people they serve record healthcare wishes on video. Families and care teams then hear those wishes in the patient’s voice.
What families and care teams get
Wishes, on video
Patients record what they want for their care. Those videos are shared with the family members and care teams they choose.
A place to start the conversation
The recording gives families and care teams the patient’s own words for a goals-of-care conversation, before a crisis asks someone else to guess.
Your name on the experience
A white-label option lets a hospice, insurer, or health plan brand LifeWishGuardian for the people it serves.
A simple way to begin
There is no package to pick on this page. Tell us about the people you serve, and we will talk through a branded experience with you.
- Step 1
Tell us who you serve
Hospice, palliative care, an insurer, or a health plan. We start with a conversation about the families you work with.
- Step 2
Brand it for them
The white-label option puts your organization’s name on the experience families use to record and share wishes.
- Step 3
They record in their own words
A patient chooses a subject and answers on video. A family member can also hold the phone and ask, in interview mode.
- Step 4
They choose who can watch
Videos go to the family members and care teams the patient selects. Sharing stays in their hands.
Talk to us
Write to us about a hospice, palliative care team, insurer, or health plan.
Clinicians who need the billing guide can use the advance care planning toolkit for CPT 99497 and 99498. It includes time rules, a short visit script, and the patient handouts.
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